Jewellaire
Terms of Use
Effective Date: October 17, 2026
1. Introduction
Welcome to Jewellaire. The website jewellaire.com is operated by Jewellaire Inc. Throughout these Terms of Use, “Jewellaire,” “we,” “us,” and “our” refer to Jewellaire Inc. “You” and “your” refer to anyone accessing our website or purchasing our products or services.
These Terms govern website use, purchases, shipping, cancellations, returns, exchanges, and warranty services. Please read them together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and any product-specific conditions disclosed before purchase.
By placing an order, you agree to the terms presented at checkout. If you do not agree, please do not submit an order.
Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.
2. Eligibility and Authorized Purchases
You must have the legal capacity to enter into a purchase agreement in your jurisdiction. If you purchase on behalf of another person or organization, you must have authority to do so.
You agree to provide accurate and complete information and to use only payment methods you are authorized to use.
We may request reasonable verification before processing or fulfilling an order. Please do not send complete payment-card information or unnecessary sensitive documents through ordinary email.
3. Accounts and Security
If you create an account, you are responsible for maintaining accurate account information and protecting your login credentials.
Notify service@jewellaire.com promptly if you suspect unauthorized access.
We may restrict or suspend access where reasonably necessary to investigate fraud, protect security, or address a violation of these Terms. Such action does not eliminate our obligations concerning an existing purchase, approved refund, or legally required remedy.
4. Product Information and Materials
Please review the product description and selected options before placing an order. Your selections may include the design, metal, metal purity, metal color, stone type, stone shape, stone size, and ring size.
Only the specifications and items expressly included in the listing or written order agreement form part of your purchase.
Lab-grown diamonds, natural diamonds, moissanite, and cubic zirconia are different materials. A product described as one does not include another. References to a gold color do not necessarily mean solid gold; the stated metal composition and plating description govern.
Measurements and weights should be read together with any expressly disclosed ranges or tolerances. An undisclosed tolerance does not excuse a material difference from the agreed description.
We will not substitute a materially different stone, metal, or product specification without your agreement.
5. Photographs, Videos, and Digital Images
Our website may include photographs, videos, digital renderings, and lifestyle images.
Some images are enlarged to show details. Lighting, screen settings, and photography may affect the appearance of metal color, stone color, and reflections. Please refer to written dimensions and specifications when evaluating actual size and materials.
Where an image illustrates multiple available variations, your selected options and order confirmation identify the item purchased.
Presentation differences do not permit us to deliver a materially different product. Contact us before ordering if an image and description appear inconsistent.
6. Grading Reports, Appraisals, and Packaging
Each ring includes a Jewellaire ring box.
A grading report, appraisal, or other accessory is included only when stated in the applicable product listing or order confirmation.
Reports and appraisals issued by independent organizations are subject to the issuer’s findings and limitations. An appraisal does not guarantee resale value, investment performance, or insurance coverage.
Please retain any supplied reports and documents, as they may be required for an eligible return or service request.
7. Orders and Verification
Review your selections, contact details, delivery address, payment method, and total before submitting an order.
An automated acknowledgment confirms receipt of your order. Fulfillment remains subject to payment verification, availability, and resolution of any material error.
We may contact you for information reasonably necessary to complete your purchase. If we cannot verify or fulfill an order, we will explain the issue and cancel and refund the unfulfilled portion as required.
If your order confirmation contains an error, contact us promptly.
8. Availability and Errors
Products are subject to availability. We may correct listing errors, update information, or discontinue products for future purchases.
If a material pricing error, inaccurate specification, or unavailable item affects your order, we will notify you. We may offer an alternative for your approval or cancel the affected item and refund the associated payment.
We will not increase an agreed charge or supply a materially different replacement without your consent.
Store credit or an alternative product will not replace a legally required monetary refund without your agreement.
9. Prices, Currency, and Taxes
The applicable currency, product price, discounts, shipping charges, and taxes collected by Jewellaire are displayed at checkout.
Your bank or payment provider may apply currency-conversion charges or other fees under its agreement with you.
International duties, import taxes, brokerage charges, and customs fees may be collected separately as explained in Section 15.
A price change after purchase does not automatically create a right to a price adjustment unless an applicable offer or policy expressly provides one.
10. Payments and Installment Options
Available payment methods are displayed at checkout.
Transactions may be subject to verification by Jewellaire, your financial institution, or our payment providers. A pending authorization is different from a completed payment, and release timing depends on the relevant financial institution.
Any third-party installment or buy-now-pay-later arrangement is governed by the provider’s terms. Approval, credit inquiries, payment schedules, interest, and fees depend on the provider and the plan selected.
Jewellaire does not guarantee financing approval or interest-free repayment.
If an approved refund relates to a financed purchase, we process it through the applicable payment channel. Contact your financing provider about scheduled payments while a refund is pending.
Any direct payment arrangement offered by Jewellaire must be separately confirmed in writing.
11. Discounts and Promotions
Promotions are subject to the eligibility requirements, dates, exclusions, and redemption conditions stated with the offer.
Offers may be combined only when expressly permitted. Discounts do not automatically apply to taxes, delivery, services, or future purchases.
For an eligible return, the refund is based on the amount actually paid for the returned item, including the original allocation of discounts.
Any special condition affecting the return of a promotional bundle must be disclosed before purchase.
12. Made-to-Order, Engraved, and Custom Jewelry
Made-to-order pieces generally require 7–14 working days before dispatch, unless a different estimate appears on the product page or is agreed in writing.
Production and shipping transit are separate periods. The production estimate includes the initial cancellation window.
A standard design purchased using the metal, stone, shape, and size options offered in its listing is a standard made-to-order item. Making that item after purchase does not, by itself, exclude it from our standard return policy.
Engraved items are personalized and are not eligible for voluntary returns or exchanges. This applies even when the underlying piece is a standard catalog design.
Bespoke designs and alterations requested outside the standard listed options are also excluded from voluntary returns and exchanges when identified as custom before purchase.
These exclusions do not remove remedies for defective, incorrect, or materially misdescribed goods.
Please check engraving text, spelling, capitalization, dates, and design instructions carefully. We will follow the approved instructions. An error in customer-supplied instructions or a subsequent change of preference does not create a right to a free remake.
For bespoke work, the agreed design, specifications, price, and estimated preparation time will be recorded in writing. Changes require our confirmation and may affect price or timing.
The cancellation policy in Section 13 applies to standard, engraved, and bespoke orders. A later design or CAD approval does not restart the cancellation window.
If essential bespoke specifications cannot be agreed upon and we cannot fulfill the order, we will cancel and refund the unfulfilled purchase.
13. Order Cancellations and Changes
24-Hour Cancellation Window
You may cancel your order by sending a clear cancellation request to service@jewellaire.com within 24 consecutive hours after placing the order.
The period begins at the order timestamp shown in your confirmation and includes weekends and holidays.
Include your order number and send the request from the email address used for the purchase. The time your request reaches our designated support inbox determines whether it was submitted on time. A later response from our team does not invalidate a timely request.
If your email fails to deliver, use another contact channel displayed on our website and retain evidence of the attempted request.
Refunds for Timely Cancellations
A timely cancellation receives a full refund of the amount paid for the canceled order, without a cancellation fee.
We will issue the refund within seven business days after receiving the request, or sooner where required by law. Your payment provider may require additional time to post it.
After the Cancellation Window
After 24 hours, customer-requested cancellations are not accepted, regardless of the customer’s personal reason, except where applicable law requires cancellation or a refund.
After that deadline, the order is released for production, material allocation, or fulfillment, which may begin during the following 24 hours. The cutoff applies even if physical production has not yet started.
We will not begin production, engrave an item, or dispatch it before the initial cancellation window expires.
Changes to size, metal, stone, engraving, or design after the deadline are not guaranteed. Any accepted change requires written confirmation and agreement to additional costs or revised timing.
Cancellation before delivery and a return after delivery are separate processes. Eligible standard items remain subject to our return policy after delivery.
This deadline does not remove cancellation or refund rights required by law, including rights arising from qualifying shipment delays or our inability to fulfill an order.
14. Shipping and Delivery Estimates
We offer free shipping to the United States and Canada, subject to the delivery options available for your address.
Available expedited services and their charges are displayed at checkout. Delivery to another destination requires an available checkout option or a separate written arrangement.
Production time is additional to shipping transit time. Selecting expedited shipping does not shorten production unless we expressly agree to expedited production.
Business-day estimates exclude weekends and applicable holidays.
Contact us before ordering if you need an item for a proposal, wedding, or other specific event. Estimated delivery dates are not guaranteed event deadlines unless we expressly agree otherwise in writing.
If we cannot ship within the promised period, we will provide the revised estimate and any consent, cancellation, and refund options required by law.
15. Customs and International Charges
Free shipping does not automatically include import duties, taxes, brokerage charges, or customs-processing fees.
For Canadian orders, the recipient is responsible for applicable charges not expressly included at checkout, subject to applicable disclosure requirements and law.
The carrier or customs authority may request payment or information before releasing a shipment. Customs processing may affect delivery timing.
Contact us if you need available purchase documentation to assist with clearance.
A refused shipment or customs issue does not automatically cancel an order or forfeit the entire payment. Any lawful deduction must be based on disclosed terms and explained costs.
16. Delivery Addresses, Tracking, and Signatures
Please provide an accurate physical delivery address.
Orders are shipped through FedEx with signature confirmation. Someone must be available at the delivery address to sign for the parcel.
We do not ship to PO boxes, APO/FPO addresses, military addresses, or other locations that cannot accept FedEx delivery.
Contact us promptly to request an address correction, preferably before dispatch. Changes after dispatch may be unavailable or restricted by the carrier.
If a requested change affects taxes or shipping charges, we will explain the adjustment before proceeding.
We will provide tracking information after dispatch. Carrier updates may not appear immediately.
If you miss a delivery, follow the carrier’s instructions for another attempt or collection. If a parcel is returned to us, we will discuss the next steps and disclose any applicable redelivery cost before proceeding.
A missed or refused delivery does not automatically cancel your order.
17. Missing, Damaged, or Incorrect Shipments
Contact service@jewellaire.com promptly if your order appears lost, arrives damaged, or contains the wrong item.
Include your order number and a description of the issue. Keep the packaging and provide photographs of the item, shipping label, and packaging where practical.
We may request reasonable cooperation with a carrier investigation. A tracking status marked “delivered” does not, by itself, resolve every missing-package claim.
We will explain the findings and the repair, replacement, refund, or other remedy available under the circumstances and applicable law.
Please obtain our instructions before returning jewelry.
18. Returns and Exchanges
For eligible standard items, request a return or exchange within 30 calendar days after delivery by emailing service@jewellaire.com.
The delivery date is day zero. For separately delivered items, the period begins from each item’s delivery date.
After authorization, hand the return to the carrier within seven calendar days. If we have not yet supplied a required label or instructions, the dispatch period begins when those are supplied.
Eligible voluntary returns must:
- Be unworn and unaltered.
- Have no customer-caused damage.
- Include the original ring box, supplied grading reports, and included accessories.
Careful inspection or trying on the item without wear or damage does not, by itself, disqualify a return.
Items worn beyond a reasonable try-on, resized or altered after delivery, or damaged by the customer may be refused under this voluntary policy.
Engraved, personalized, and bespoke/custom items are not eligible for voluntary returns or exchanges.
Standard made-to-order pieces selected from the options offered in their listings remain eligible under the standard return conditions.
We do not charge a restocking fee for an eligible standard return.
Items received through a voluntary exchange are subject to the final-sale restriction in Section 19.
These conditions do not remove remedies for defective, incorrect, or materially misdescribed items.
19. Return Shipping, Refunds, and Exchanges
Voluntary Return Shipping
Jewellaire will arrange an authorized, tracked, insured return label.
The customer pays the actual cost of the return label. We will disclose the amount before you accept it and deduct only that agreed amount from your refund. No additional label markup applies.
Follow our packaging and carrier-handoff instructions and retain the acceptance receipt.
Incorrect Items and Covered Defects
For an incorrect item or an approved manufacturing-defect claim, Jewellaire pays the necessary authorized shipping.
Contact us before purchasing your own shipping label.
Where our usual insured label is unavailable, we will agree in writing on an appropriate alternative and who pays before shipment.
If you correctly follow our label, packaging, and handoff instructions, you will not be denied a remedy solely because the carrier loses the return parcel.
Inspection and Refund Timing
We will inspect your return and issue an approved refund, or explain a specific eligibility problem, within seven business days after receiving it, or sooner where required by law.
If an unusual issue requires further review, we will explain the reason and expected resolution date.
Your financial institution may require additional processing time.
Refund Amount and Method
An eligible voluntary refund includes the amount paid for the returned item and applicable refundable taxes, less the agreed return-label cost.
Free outbound shipping is not retrospectively charged.
An optional expedited outbound shipping charge is not refunded for a voluntary return after the service has been provided, unless an applicable offer or law requires otherwise.
Refunds are issued through the original payment channel where available. We will not replace a legally required monetary refund with store credit without your agreement.
Incomplete or Ineligible Returns
If a return is incomplete or fails the voluntary return conditions, we will explain the findings and provide an opportunity to supply missing items or discuss resolution.
We will not impose an undisclosed restocking, document-replacement, or damage fee.
We will agree on the disposition and any applicable shipping cost before returning an ineligible item to you.
One-Time Exchange Policy
Only one voluntary exchange is permitted per original purchase.
Items supplied through a voluntary exchange are final sale and are not eligible for a further voluntary return or exchange. A new 30-day return period does not begin for an exchanged item.
We will disclose this condition before you approve the exchange.
This restriction does not remove the applicable manufacturing warranty or remedies required by law. A replacement supplied to correct an incorrect item or covered defect does not count as your voluntary exchange.
Exchanges are subject to availability. We will confirm any price difference and preparation time before proceeding.
The customer pays the authorized return-shipping cost for a voluntary exchange. The replacement receives the standard free outbound shipping offered for the destination.
Engraved and bespoke items remain excluded from voluntary exchanges.
Customs authorities determine whether separately collected import duties or fees can be recovered.
20. Ring Sizing and Resizing
Please verify your ring size before ordering. Sizing guides are aids and may be affected by measurement technique, printing scale, and ring design.
Resizing feasibility depends on the design, materials, stone arrangement, and requested size adjustment. Some pieces cannot be resized.
We will assess your request and explain available options, charges, and timing before you authorize work.
These Terms do not include a free resizing entitlement. Any specific resizing benefit must be stated in the applicable offer or written agreement.
If we supply a size different from the agreed order, applicable correction and consumer remedies remain available.
21. Limited Manufacturing Warranties
Warrantor: Jewellaire Inc.
Warranty Contact: service@jewellaire.com
Mailing Address: [Insert current business mailing address]
Manufacturing-Defect Coverage
Jewellaire warrants that eligible new jewelry purchased directly from jewellaire.com will be free from manufacturing defects in materials and workmanship at delivery.
Coverage applies to qualifying original manufacturing defects. It does not promise that jewelry will never wear out, require maintenance, or suffer damage.
The warranty duration depends on the product category below.
Lifetime Limited Manufacturing Warranty — Solid Gold and Platinum Fine Jewelry
Eligible solid gold and platinum fine jewelry is covered from the purchase date for the lifetime of the original purchaser while the item remains with that purchaser or the original intended gift recipient.
Jewelry containing cubic zirconia is covered by the one-year warranty below, even if its metal is solid gold or platinum.
One-Year Limited Manufacturing Warranty — Silver and Cubic Zirconia Jewelry
Silver jewelry and jewelry containing cubic zirconia are covered for one year from delivery against original manufacturing defects that become apparent during that period.
This category includes gold-plated silver jewelry.
Please contact us promptly after discovering a potential defect. Normal plating wear, accidental damage, and the other exclusions below remain applicable.
Warranty Classification and Ownership
The applicable warranty category must be identified in the product listing before purchase.
Gold-colored or gold-plated jewelry does not qualify as solid gold. For materials outside the categories above, any additional voluntary warranty must be expressly stated before purchase. Mandatory legal rights remain unaffected.
Both warranties belong to the original purchaser and are nontransferable.
Giving an item as the original intended gift does not cancel coverage, but claims must be made through the original purchaser with reasonable proof of purchase.
Resale or a subsequent transfer does not transfer the voluntary warranty.
Lab-Grown Diamond Optical Properties
For lab-grown diamonds supplied in jewelry covered by this section, we also warrant, for that jewelry’s applicable warranty duration, that the diamonds’ inherent optical properties will not fade or become cloudy.
This covers the diamond material itself, not temporary surface buildup, contamination, scratches, chips, or other physical damage.
This promise does not apply to moissanite or cubic zirconia.
Exclusions
These voluntary warranties do not cover:
- Ordinary wear, scratches, accidental impact, bending, misuse, or improper cleaning or storage.
- Theft or loss of the jewelry.
- Metal discoloration or finish deterioration caused by chemicals, chlorine, perfume, inadequate care, or similar exposure.
- Normal wear of plating or finishes.
- Prongs or other metal components that thin or wear down through normal use, including stone loss caused by that wear.
- Loss of a center stone,Side-stone, without limiting any remedy required by law where an original manufacturing defect caused the loss.
- Side-stone loss caused by impact, worn or damaged settings, misuse, or another excluded cause.
- Chips, cracks, breakage, or other stone damage caused by impact, accident, or use rather than an original manufacturing defect.
- Routine cleaning, polishing, rhodium plating, resizing, or preventive maintenance where no covered manufacturing defect exists.
- Damage actually caused by third-party alterations, repairs, or services.
Third-party work does not automatically void the entire warranty. An unrelated original manufacturing defect remains eligible for coverage. Damage caused by the third-party work is excluded.
Requesting Warranty Service
Email service@jewellaire.com with:
- Your order number or other reasonable proof of purchase.
- A description of the concern and when it was first noticed.
- Clear photographs or video where practical.
- Relevant details about impact, repair, or maintenance history.
We will review the information and explain the next steps. Physical inspection may be required.
Where the information reasonably indicates a potential covered defect and inspection is necessary, we will arrange an authorized prepaid, insured shipment for assessment.
Do not send jewelry before receiving our authorization and instructions.
The absence of a photograph, where one cannot reasonably show the issue, does not by itself invalidate an otherwise valid claim.
Covered Repairs and Shipping
For an approved manufacturing-defect claim, Jewellaire pays for:
- The covered repair.
- Necessary parts and labor.
- Authorized insured shipping to and from our service location.
Where our usual label service is unavailable, we will agree on an appropriate alternative at our expense.
If an effective repair is not reasonably possible, we will offer a comparable conforming replacement—with your agreement to any material difference—or a refund of the amount paid for the affected item and other amounts required by law.
Any mandatory right to a particular remedy remains unaffected.
We will provide an estimated completion time after assessment and communicate material delays.
Coverage continues on a repaired or replacement item for the remainder of the original applicable warranty period. Repair or replacement does not restart the one-year warranty period, except where applicable law requires otherwise.
Non-Warranty Repairs and Maintenance
For issues outside warranty coverage, we may offer paid repairs or maintenance, subject to feasibility.
Services may include prong work, side-stone replacement, cleaning, polishing, and rhodium plating.
Before chargeable work begins, we will provide an estimate identifying repair charges, any shipping or assessment cost, and the expected timeframe.
Work proceeds only after your approval and any agreed payment.
We will not retrospectively charge for an initial assessment shipment we agreed to cover or impose an undisclosed fee.
If you decline a quoted repair, we will explain the arrangement for returning your item.
Do not include sentimental or irreplaceable packaging. If you want a particular box returned, obtain our agreement before sending it.
Care and Other Rights
Regular inspection and appropriate care can help identify worn prongs or loose settings. Lab-grown diamonds can chip or break.
These warranties provide manufacturing-defect coverage. Routine lifetime maintenance, free resizing, accidental-damage insurance, and third-party protection plans are not included.
These warranties give you specific legal rights, and you may also have other rights that vary by state or province.
They do not disclaim implied warranties or remove mandatory remedies for defective, incorrect, or materially misdescribed goods.
22. Intellectual Property
Jewellaire’s original website descriptions, branding, designs, images, videos, and other protected materials are owned by Jewellaire or used with the relevant rights holder’s permission.
Purchasing a physical product does not transfer intellectual property rights in website content or a protected design.
You may view our website and retain purchase information for personal use. Commercial reproduction, redistribution, or use of protected materials requires permission unless otherwise permitted by law.
These Terms do not restrict lawful fair use, honest reviews, or other legally protected activity.
For an intellectual-property concern, contact service@jewellaire.com with information identifying the work and disputed content.
23. Acceptable Website Use
You must not use our website to:
- Commit fraud or submit unauthorized payments.
- Impersonate another person.
- Access another customer’s account or nonpublic systems without authorization.
- Introduce malicious software.
- Disrupt services or evade access controls.
- Harass or threaten others through our support channels.
We may take reasonable measures to protect the website, investigate misuse, and cooperate with lawful requests, consistent with our Privacy Policy and applicable law.
Such measures do not eliminate obligations already owed to customers.
24. Reviews and Customer Submissions
You may share honest experiences and opinions, including negative feedback.
Do not submit fabricated reviews, private information belonging to another person, unlawful threats, or material you have no right to provide.
You retain ownership of your reviews and photographs. When you submit content specifically for publication on our website, you grant us nonexclusive permission to host and display it for that purpose, including through service providers acting on our behalf.
This permission does not transfer ownership or grant unrestricted advertising rights. Separate promotional use of your likeness or photographs requires appropriate permission.
We may remove spam, unlawful content, private information, or infringing material. We do not suppress a review solely because it is unfavorable.
25. Privacy and Communications
Our Privacy Policy explains how we collect, use, and share personal information.
We may contact you as necessary to process an order, answer a support request, or provide service updates, subject to applicable law.
Placing an order, providing a telephone number, or accepting these Terms does not by itself provide consent to promotional text messages.
Any SMS marketing program will use separate enrollment disclosures and consent procedures, including applicable message frequency, message and data charges, help instructions, and opt-out methods.
Marketing consent is not a condition of purchase.
Promotional communications remain subject to applicable unsubscribe and consent requirements.
26. Third-Party Services and Links
We may use third parties for payment processing, shipping, and other services, or provide links to external websites.
Separate terms may govern your direct use of those services. Please review any agreement presented to you.
We do not control independently operated external websites or guarantee their content.
Using a third-party provider to fulfill an order does not remove Jewellaire’s legal responsibilities as the seller.
27. Website Availability
Maintenance, technical issues, and network interruptions may affect website availability. We do not promise uninterrupted access or that informational pages will always be free from typographical errors.
General jewelry guidance does not guarantee resale value, insurance coverage, or suitability for an undisclosed special purpose.
Express product descriptions, agreed specifications, and applicable legal warranties remain effective.
If a technical problem affects payment or ordering, contact us before repeatedly submitting the transaction.
28. Limitation of Liability
To the extent permitted by applicable law, Jewellaire is not liable for indirect, incidental, special, or consequential losses arising from website use, a purchase, or a service, including lost business profits or losses associated with a postponed event.
Subject to the exceptions below, Jewellaire’s aggregate contractual liability arising from an affected order is limited to the total amount paid to Jewellaire for that order, including shipping and taxes collected by us.
These limitations do not exclude or limit liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, death or personal injury caused by our conduct or a defective product, or liability that cannot lawfully be limited.
They do not reduce a refund, warranty remedy, statutory damages, or other remedy required by law.
If a limited remedy fails its essential purpose, other remedies available under applicable law remain available.
Some jurisdictions do not permit certain limitations. In those jurisdictions, the affected limitation applies only to the extent permitted.
Severe weather, transportation disruptions, natural disasters, and other events beyond reasonable control may affect fulfillment. We will communicate material impacts and address legally required delay notices, cancellation options, and refunds.
29. Resolving Concerns and Applicable Law
For a purchase concern, email service@jewellaire.com with your order number and a description of the issue.
We encourage direct communication so we can investigate and offer an appropriate resolution.
Contacting us does not prevent you from exercising statutory rights, making a lawful payment dispute, contacting a regulator, or filing a claim within an applicable deadline.
These Terms do not impose mandatory arbitration, an exclusive out-of-state forum, or a class-action waiver.
Applicable law determines jurisdiction, governing law, and available remedies in the absence of a valid separate agreement. Mandatory consumer protections remain applicable where required.
30. Changes to These Terms
We may update these Terms for future transactions and will identify the effective date.
The version presented and agreed to for your order continues to govern that purchase unless a lawful change is separately agreed.
Publishing revised Terms does not retroactively impose new fees or remove existing remedies.
If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.
A decision not to enforce a provision on one occasion does not automatically waive it for future occasions.
These Terms, the applicable policies, and your written order agreement describe the conditions of your transaction. Mandatory law prevails, and specific agreed purchase terms take priority over general wording to the extent lawful.
31. Contact Information
Jewellaire Inc.
Website: https://jewellaire.com
Customer Support: service@jewellaire.com
Business Mailing Address: [Insert current business mailing address]
Include your order number when contacting us about a purchase.
Please obtain return authorization and the correct shipping destination before mailing jewelry.
